Frequently Asked Questions
Frequently Asked Questions
Q . What safety protocols are in place for drop-off and pick-up?
A : We have our Front Lobby as a designated drop-off and pick-up area, which is monitored by staff at all times. These Parents are required to Check in and out, and we only release children to authorized adults.
Q . How does the preschool ensure a secure environment?
A : All entry points are secured, and access is restricted to authorized personnel. We have security cameras in common areas and regular safety audits. Our primary entrance doors are locked between morning drop off and evening pick up times.
Q . What training do staff members receive regarding safety?
A : All our staff undergoes extensive training in first aid, CPR, emergency response, and child safety practices. Regular drills are conducted and documented to ensure preparedness.
Q . How are outdoor activities supervised?
A : Outdoor play areas are enclosed and supervised by staff. There is always more than one member of staff with the students in the outdoor play areas. We maintain a low child-to-adult ratio to ensure close supervision during all activities.
Q . What measures are taken during emergencies?
A : We have a comprehensive emergency plan that includes procedures for fire, natural disasters, and lockdowns. Regular drills are conducted and documented. All emergency contact phone numbers are prominently displayed in the office for quick access.
Q . How is health and hygiene maintained?
A : We follow strict health guidelines, including regular handwashing, sanitizing toys and surfaces, and monitoring illness among children. Parents are encouraged to keep sick children at home. Our school App requires parents to answer basic health related questions during daily check in, alerting the administrators to any concerns.
Q . What happens in case of an injury?
A : We always have First Aid and MAT trained staff on site. In the event of an injury, our staff will provide first aid and notify parents immediately. We maintain detailed records of any incidents.
Q . Are background checks performed on staff?
A : Yes, all staff members undergo thorough state mandated Criminal Verification and Child Abuse Registry related background checks and screenings before being hired to ensure a safe environment for children.
Q . How are children educated about safety?
A : We incorporate age-appropriate safety education into our curriculum, teaching children about personal safety, recognizing safe adults, and what to do in emergencies.
Q . What should I do if I have concerns about safety?
A : We encourage open communication. If you have any concerns, please speak directly with the school director or assistant director. We value your feedback and take all concerns seriously.
Q . How does the preschool handle allergies and special health needs?
A : We take allergies seriously. Parents must provide detailed information on their child’s allergies, and we create individualized health plans to ensure safety.
Q . Do you provide lunch
A : Yes, we offer USDA certified, healthy, and tasty catered lunch with various options accommodating most dietary and allergy restrictions.
If you have any additional questions or need further clarification regarding our safety and security protocols, please feel free to reach out to us